Sleep Quality Program
Our team has developed a program to help increase compliance and comfort for patients undergoing sleep disorder therapy. We partner with leading respiratory manufacturers assuring our patients have access to cutting edge technology. Coupled with technology our respiratory clinicians have over 119 years of homecare experience, ensuring proper education and ongoing clinical support.
Each individualized program starts once the order is received in our office. Our experienced Patient Outreach Representatives will ensure all proper documentation is received and obtain all necessary authorizations from your insurance company. Once this process is completed the order is forwarded to our Respiratory Department who will contact you to make an appointment for the setup of your equipment in the comfort of your home.
Our clinicians will instruct you in the proper usage and maintenance of the equipment and will answer any questions you may have. During the visit, the clinician will check for proper fit of your nasal interface and request a return demonstration to assure proper understanding of the equipment functionality. Written instructions on the equipment provided and cleaning instructions are left with the patient. The patient is given a packet that includes financial information, our HIPAA guidelines, emergency on-call service information, and other general company information.
After your setup, we will submit a copy of your progress report to your ordering physician. If the clinician has any concerns related to the patient's therapy, he / she will contact the physician or sleep lab directly.
For continued compliance and proper supply replacement, we will send a reminder either via email or postcard every 3-6 months, based on your insurance carrier's guidelines.
For further information on sleep disorders please click here